Privacy Policy
Last updated: 2026-05-07
We're a small, family-owned towing service based in Cape Coral, FL. This page explains what data this website collects, why, and what we do with it.
Information you give us
When you call our number, message us on WhatsApp, or fill out the quick-quote form, you share:
- Your phone number
- Your pickup location and details about your vehicle or situation
- Anything else you tell us in the message
We use that information for one thing: to dispatch a tow or roadside service, or to follow up about it. We don't sell it, share it with marketers, or use it for anything else.
Information collected automatically
We use a self-hosted analytics tool called Umami (running on
analytics.agpsoft.com) to
understand which pages and CTAs are most useful. Umami is privacy-friendly: it doesn't
use cookies, doesn't track you across sites, and doesn't collect personal information.
It records:
- Page views and click events on key buttons (call, WhatsApp, form)
- Your browser, device type, and approximate region (country/state level), derived from your IP address
- The page you came from
We never tie analytics data to a phone number or message you sent us.
Cookies and local storage
The site doesn't set cookies. We do use your browser's localStorage to remember your language preference (English or Spanish) so you don't have to pick it again on your next visit. That preference stays on your device and never leaves.
Sharing
- Phone calls go to our regular phone line.
- WhatsApp messages go through Meta's WhatsApp service. Meta's privacy policy covers what they do with the message metadata.
- We don't share, sell, or rent your information to third parties.
Retention
Phone numbers and messages are kept for as long as needed to complete your job and for normal business records (typically up to 1 year), then deleted.
Your rights
If you'd like to know what information we have about you, or you'd like us to delete it, just call or message us at the number on this site. We'll handle it within a reasonable time.
Children
This site isn't aimed at children under 13. We don't knowingly collect data from them.
Updates to this policy
We may update this policy if our practices change. The "Last updated" date at the top of the page reflects the latest version.
Contact
SFB Towing, Inc.
2103 NE 4th Pl, Cape Coral, FL 33909
Phone: (305) 636-9213
WhatsApp: (305) 636-9213